Accountancy
98 Agriculture, Fishing
2 Finance, Insurance
92 Call Centres
1 Catering & Hospitality
74 Construction, Property
117 Customer services
83 Defence/Armed Forces
63 Education
0 Electronics
57 Engineering, Manufacturing 146 Graduate, Trainees
47 Healthcare & Nursing
92 Human resources
73 IT & Internet
400 Legal
62 Management consultancy 65 Marketing, Advertising, PR 68 Media, Creative
7 Non-profit, Charities
0 Public sector & Services
9 Recruitment sales
61 Retail, Wholesale
74 Restaurant & Food Service 6 Sales
128 Science
20 Secretarial, Administration 25 Security
0 Senior appointments
11 Telecommunications
5 Transport, Logistics
7 Travel, Leisure, Tourism
24 Other
62
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: IT & Internet Vacancy 579 |
Post:Customer Service Implementation Manager
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
Leeds
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The announcement text: |
To effect change in Operations to deliver operational excellence by: managing the design, planning, delivery, implementation, operational deployment and operational hand-over of major change programmes.
Perform all the tasks and stages of the Change Management Life Cycle (see below)Perform all these process responsibilities: planning, cost management, process control, people management and motivation, work packet execution & time management, clean end & hand-oversDevelop, design and communicate the operational objectives, focusing on key milestones and content deliverables to achieve successful implementation
Essential Degree or equivalent At least 6 years in a commercial environment (pref Telecomms) At least 3 years business analysis and work change executionWorking knowledge of process improvement methodologies Good understanding of the Telecommunications industry At least 3 years experience in a management position within the Customer Service Environment PC Literate – Microsoft Office, Microsoft Project, PowerPoint, e-mail MSB Technology (a division of MSB International PLC) is acting as an Employment Business in relation to this vacancy.
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Contact information |
Employer: |
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Email: |
412@jobinliverpool.informnow.com
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Phone: |
020 8315 9146
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Publication date: 2009-04-10 09:07:03
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